TenderBoard Support

Most deals on TenderBoard do not require payment of document fees. If there is a document fee to be paid, a TenderBoard account is required for you to make ...

If your account has been met with an error that says we are experiencing high volume, it could be because the system has highlighted your account for suspic...

Due to security requirements, the system logs out users who have been inactive for fifteen minutes, or who have a concurrent login to their account. The 403...

We understand it’s hard to keep track of all the passwords, so you can easily reset your password for your TenderBoard account anytime you’ve forgotten it. ...

With the new security feature on TenderBoard, users will need to reset their passwords every 90 days. This is done automatically so when you first login, th...

TenderBoard’s Supplier Forms function allows buyers to send digital forms to their suppliers to request for information. This guide explains how you can com...

If you do not want the Dashboard as your Homepage for your account, your homepage preference can be customize from your account settings. You may follow...

Each TenderBoard account has a unique User ID and Email Address that is used to access your account, together with your password.   To transfer ownership ...

This guide will show you how to save your company information for all your bid submissions on TenderBoard. How to access your Company Information 1. Sel...

Changing Email Address for your Invitations (RFQ, ITQ etc.) To ensure that invitation e-mails go to the desired e-mail address, you can do the following...